Privacy Policy
Privacy Policy
Last updated: July 2026
CoolClick (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
We collect information you voluntarily provide — such as your name, email address, phone number, and project details — when you fill out our contact form or email us directly. We do not collect payment information; billing is handled by third-party processors.
We also collect standard server logs (IP address, browser type, pages visited, referral source) to understand how visitors use our site. This data is anonymous and aggregated.
How We Use Your Information
- To respond to your inquiries and provide web design, development, and support services
- To send project updates, invoices, and service communications
- To improve our website and understand visitor behavior (via aggregated analytics)
- We do not sell, rent, or trade your personal information to third parties
Cookies
Our site uses cookies for basic site functionality (session management). We do not use advertising or third-party tracking cookies. If you disable cookies, the site will still function normally.
Third-Party Services
We may use trusted third-party tools for analytics and form processing (such as Google Analytics or Formidable Forms). These services have their own privacy policies. We do not share personal data beyond what is required for these services to function.
Data Retention
We retain contact form submissions and project correspondence for as long as a client relationship exists, plus three years thereafter for record-keeping. You may request deletion of your data at any time by emailing meg@coolclick.com.
Your Rights
You have the right to access, correct, or delete any personal data we hold about you. California residents have additional rights under the CCPA. To exercise these rights, contact us at meg@coolclick.com.
Security
We use industry-standard practices to protect your data, including SSL encryption on all forms and communications. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
Changes to This Policy
We may update this policy periodically. The “Last updated” date at the top will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.
Contact
Questions about this policy? Contact us
CoolClick | San Diego, CA